Inbound/Outbound Training Skills
Kathy Sisk, founder and president, has more than 35 years experience in the call center industry. Kathy has had the unique opportunity of stepping into some of the most successful and most challenging call centers globally. Many of our clients achieve increases in their overall production that are above and beyond their expectations when incorporating Kathy’s knowledge and ability to assess, train, and enhance their call center operations. Each recommendation, technique and solution provided has been tested not only by Kathy Sisk personally, but by other leaders she has worked with within the Telemarketing, Customer Service and Sales industries. Kathy’s proactive hands-on approach provides the solid foundation that has given her company the reputation as being one of the number one training and consulting firms in the call center industry.